36bet believes gaming should be a source of entertainment, not a source of stress. On this page, learn about our responsible gaming tools, warning signs to watch for, and how to get help if you need it.
18+ only. Play for fun, not as a source of income.
Using these tools, you can take control of your gaming habits entirely on your own terms.
Set your own daily, weekly, or monthly deposit limit in BDT. Limits take effect immediately once confirmed.
Decide in advance how many hours you want to play in one session. Once that time is up, you will receive an automatic notification and your session will end.
Pause your account for anywhere between 24 hours and 5 years. Logging in will be completely blocked during this period.
View a summary of your total spending and play time as a pop-up every hour or at set intervals.
Instead of making decisions in the heat of the moment, take a 24–72 hour cooling-off period. During this time, your account will remain inactive and no bets can be placed.
If you lose a set amount, your session will be automatically closed — protecting you from losing any more.
At 36bet, responsible gaming is not just a policy — it is a core value at the heart of everything we do. We want every member to enjoy a healthy, fun gaming experience.
Online gaming or betting can be a fun form of entertainment — as long as it stays within healthy limits. However, it is not always easy to notice when casual gaming starts becoming a problem. At 36bet, we genuinely care about the wellbeing of every member.
That is why we do not just offer games — we also provide responsible gaming tools, information, and support. On this page, you will find out how to keep your gaming healthy, which signs to watch out for, and where to turn for help if things go wrong.
If any of the following signs apply to you, it is time to take action now.
Please seek help now. Contact 36bet's customer support or activate self-exclusion today.
Answer the following questions honestly. If most of your answers are "yes", it is time to take caution.
Log in to 36bet and click on your profile icon in the top right corner.
Select the "Responsible Gaming" or "Safe Play" option from the profile menu.
Set a deposit limit, session time, loss limit, or self-exclusion — whichever you need.
Confirm your limit. A 24-hour cooling-off period applies if you wish to increase your deposit limit.
For any issues, reach us 24/7 via live chat or email us at [email protected].
| Limit Type | Duration Options | When It Takes Effect | Cancel / Change |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Immediate | 24-Hour Wait to Increase |
| Session Time Limit | 1–24 Hours | Immediate | No Changes During a Session |
| Loss Limit | Daily / Weekly / Monthly | Immediate | 7-Day Wait to Increase |
| Cooling-Off Period | 24 Hours / 48 Hours / 72 Hours | Immediate | Auto-Restore When Period Ends |
| Self-Exclusion | 1 Month / 6 Months / 1 Year / 5 Years | Immediate | Cannot Be Cancelled Early |
| Reality Check | 30 / 60 / 90 Minutes | Immediate | Change at Any Time |
Yes, reducing your deposit limit takes effect immediately, but any request to increase it will only be applied after 24 hours — this protects you from impulsive decisions.
36bet is strictly for adults aged 18 and over. Creating an account as a minor is strictly prohibited, and we have strong measures in place to protect younger users.
Keep your phone or device PIN-locked. Never save your 36bet app or website password on your device.
Never share your password or username with any child or minor.
Enable the parental control features offered by your internet service provider.
Always log out of 36bet when you are done, especially on shared devices.
Responsible gaming does not mean not playing at all. It means enjoying yourself within the right limits. Register today and play safely using our protection tools.
Gaming is meant to be entertainment. There is always a risk of losing — only spend what you can afford to lose. Stop immediately if you exceed your limits.